As we Spring into a new logistics and transportation quarter, we are excited to present our latest Newsletter. It is our pleasure to provide you with valuable updates, news, and insights about our company.
This issue features our CEO Message, Industry trends, and exciting company news. It also represents how we strive to lead by example and uphold our company values of commitment, integrity, innovation, agility and accountability.
We hope you find this newsletter both informative and engaging. Thank you for your continued support ... and happy reading!
Dear employees and customers,
As we enter the second quarter of 2023, we look back on years of global challenges and how we remained resilient, adapted to change, and maintained sustainable growth for our over five hundred family members. We recognize and appreciate the tireless efforts of our CBXOne-Team, who worked around the clock to keep our customers’ supply chain running and are committed to providing excellent service. We understand that the success of our business is closely linked to the satisfaction of our customers, which is why our focus remains on providing personalized service, innovation, and efficient logistics solutions tailored to their evolving needs.
For the last three years, our company has been in a non-stop evolution including of business culture, technology, business intelligence, innovation, education, and commercial strategies.
In 2022, CBX Global freight forwarding division handled over 57,000 shipments, continuing the non-stop growth of the past few years and moving the company to levels never recorded in the history of CBX Global.
Other general facts of our company are:
* Our service percentage for 2022 was around 60% for Ocean Full Container Loads (FCL), 9.5% were Less Container Load shipments (LCL), and 11.7% were airfreight (Air). This volume does not include the volume of our China division and local entities by country.
* CBX North America continues to be the biggest market of our company (JAX, MIA, INT, and GSO), followed (in this order) very close by the Caribbean region (SDQ, SJU, and BQN), Central America (SAP, SAL, GUA, MGA, and SJO), Asia (China/HNK), and the rest of the world.
* CBX’s major commodity remains healthcare, retail, apparel, raw materials, and renewables. North America and the Caribbean major commodities continue to be Healthcare and Retail, Central America’s major commodity continues to be the apparel industry, and Asia’s significant exports continue to be retail and raw materials.
* The fastest-growing business of CBX Global is our 3PL/warehouse services and healthcare.
* The busiest and highest months of CBX Global are March and August to November.
I would also love to share some facts about the countries in which CBX Global has a footprint:
* The Dominican Republic has experienced strong economic growth in recent years, driving increased demand for logistics services. One of the most impressive GDP growths of the western hemisphere: 5.1% in 2019, 6.7% in 2020, 6.5% in 2021, and an estimate of 5,5% in 2022.
* Puerto Rico is a major importer of consumer goods and a healthcare (pharma/medical device) manufacturing hub.
CBX Global Worldwide Shipment in 2022
After many years of challenging times, Puerto Rico's economy began to show signs of recovery, with a projected growth rate of 3.2% in 2021 and an estimated 1.6% for 2022. Puerto Rico's economy is linked to the United States, and broader economic trends influence its financial performance.
* Central America is a major exporter of agricultural products, textiles, and apparel. Logistics companies specialize in transporting and storing these products and others, such as machinery, electronics, and raw materials. The region’s growth is 2.5% in 2019, 6.5% in 2020, 3.5% in 2021, and an estimated 4.1% in 2022. Guatemala is the largest economy in Central America, followed by Costa Rica. For CBX Global, Honduras is the biggest station in the region for our company, followed by El Salvador.
* The United States experienced a strong economy in 2019, but growth was significantly impacted by the COVID-19 pandemic in 2020. The region’s growth is 2.2% in 2019, 3.5% in 2020, 5.6% in 2021, and an estimated 4.9% in 2022. For CBX, Healthcare, finished goods/retails remain this region’s biggest market.
* China exports electronics, machinery, textiles, raw materials, and other manufactured goods. The region’s growth is 6.1% in 2019, 2.3% in 2020, 8.1% in 2021, and an estimated 5.8% in 2022. China's economic growth has been impacted by various factors in recent years, including trade tensions with the United States, the COVID-19 pandemic, and a slowdown in domestic demand.
* Bangladesh's economy heavily depends on the garment industry, which accounts for a significant portion of the country's exports. The region’s growth is 8.2% in 2019, 5.2% in 2020, 6.8% in 2021, and an estimated 6.4% in 2022.
Other key facts:
* For many countries like the USA, PR, and DR, renewables are one of the fastest growing industries for CBX.
* Costa Rica and Bangladesh are our newest stations.
* The sustainable growth is based on our company's vast experience and the countries' global forecast. For 2023-2024, CBX Global’s focus remains on commodities like healthcare, retail, apparel, and renewables.
Our commitment to providing efficient and reliable logistics solutions has enabled us to support the growth of businesses in these regions. We are dedicated to strengthening our partnerships with customers and stakeholders as we work together to drive growth and prosperity.
CBX Global's vision is to catalyze positive change and development, and we are excited to see what the future holds. I feel proud of the fantastic work of our team, customers, and vendors. Once again, we thank our employees and customers for their continued support and dedication. We are confident that we will achieve even greater success in 2023 and beyond.
Joselin Ramos
Chief Executive Officer
Logistics News
Transporting a customer's helicopter at CBX Global Aguadilla station.
Logistics Industry 2023 volume challenges
In 2023, we continue facing numerous challenges, but our CBX Global team has consistently gone above and beyond, as demonstrated over the past 40+ years. We recognize that success doesn’t come out of nowhere, and we owe our current strength to our Team's hard work. Nevertheless, we remain committed to equipping ourselves for the evolving landscape of the logistic industry.
However, sales volumes in the logistics and transportation industry can be influenced by a variety of factors, including global economic conditions, changes in consumer behavior, and technological advancements. Amidst challenging times, it is anticipated that logistics and transportation companies could witness a decline in demand for their services, given that business and consumers might restrict their spending. Nevertheless, specific sectors like e-commerce and healthcare logistics may persevere with their growth trajectory.
Ultimately, the sales volumes for a logistics and transportation company will depend on a variety of factors specific to that company, its customers, and the industry. It's important for companies to stay informed on market trends and adapt their strategies accordingly to remain competitive and successful.
During a recession, businesses in the logistics industry may face a variety of challenges, including lower demand for their services, reduced cash flow, and increased competition. However, there are several strategies that companies can use to mitigate the effects of a downturn, and to face these new challenges we must work as a team.
CBX Global focus is on investing in advanced technologies, such as automation, data analytics and technical tools, to enhance efficiency and provide more competitive pricing, thereby enabling us to attract new businesses. We remain committed to enhancing our strategies in key areas such as cost management, diversification, technology, talent management, and collaboration. These efforts will enable our company to navigate a potential recession and emerge stronger on the other side.
Customer's machine assembling at CBX Global Miami Warehouse
CBX Global is facing the challenges
Here are five steps that CBX Global commercial team, customer service, and operations teams will take to continue to be successful during a year full of challenges and recession, going back to the basics.
Focus on Customer Service: In a challenging economic environment, it's more important than ever to provide excellent customer service. Our team is focusing on building strong relationships with customers, understanding their needs and preferences, and offering tailored solutions.
Streamline Processes: Streamlining logistics processes help save time and reduce costs. CBX's Team regularly reviews their processes and looks for opportunities to eliminate inefficiencies, automate tasks, and reduce waste.
Embrace Technology: Technology helps operate more efficiently and effectively. We are constantly embracing tools such as automation, data analytics, and artificial intelligence to improve processes and provide better service to customers.
Stay Agile: In a challenging economic environment, it's imperative for CBX Global to stay agile and adapt quickly to changing circumstances. The team is always prepared to pivot their strategies and adjust their operations as needed to meet changing customer needs and market conditions.
Prioritize Communication: Communication is key in any logistics operation. CBX Global prioritizes clear and frequent communication with customers, suppliers, and internal stakeholders to ensure everyone is aligned and informed. Our team is proactive in communicating any changes or issues that may impact customers.
By following these steps, our CBX Global team is prepared for success in a challenging economic environment.
“Action is the foundational key to all success.” —Pablo Picasso
Gissel Martinez, Human Resources Coordinator, San Pedro Sula
Gissel joined CBX Global 2 years ago. Her peers describe her as a dedicated, service-oriented professional who is passionate about her work and continuously striving for improvement and innovation.
Gissel's positive attitude and eagerness to learn are truly admirable. She fearlessly takes on any challenge, evaluating both her strengths and weaknesses to address them effectively.
We are fortunate to have such an outstanding employee like Gissel on our team.
Parmita Rahman, Independent Commercial Development Agent, Bangladesh
In 2022, Parmita joined the CBX team to lead our operations in the Indian subcontinent region. From day one, she has proven to be an invaluable asset to our customers and commercial development teams alike.
With her vast experience and expertise, Parmita has added significant value to our service offering, ensuring that our clients receive exceptional service and support. Furthermore, she is an excellent team player, always willing to collaborate and contribute to the success of the team.
We are delighted to have Parmita on our team, and we look forward to the continued growth and success she will bring to CBX.
Tracy Li, Documentation Clerk, Shenzhen
In 2019, Tracy Li became a member of our team, and since then, she has demonstrated herself to be outgoing, responsible, and always willing to offer support and assistance to her colleagues.
Tracy's commitment to learning and dedication to her work are truly admirable.
She is an exceptional asset to our team, and we are confident she will continue to excel in her role and future endeavors.
In 2020, Katherine joined CBX Global, and since then, she has become well-known for her charisma, dedication, willingness to assist her colleagues, and exceptional customer service.
We consider ourselves fortunate to have Katherine as a member of our CBX family, and we extend our heartfelt gratitude for her contributions.
Glendys has been a valued member of the CBX Global team for eight years, and throughout this time, she has maintained a positive attitude and a friendly demeanor. Her colleagues describe her as a kind, well-mannered professional, always willing to lend a helping hand and collaborate with others.
Glendys is an exceptional employee with a high level of responsibility, and we greatly appreciate her dedication and hard work. "Good job, Glendys!"
Patricia Lora, Customer Service Agent, Miami
Patricia is an asset to the Miami Team. She always has a positive attitude and demonstrates excellent customer service for internal and external clients.
Patty, as her peers call her, is always pleasant to be around. She provides CBX Global with the service we require as ONE TEAM!
Nelson Leon, Warehouse Team Leader, Miami
Nelson is a highly experienced employee in the MIA warehouse, and his colleagues regard him as an exceptional worker. He consistently makes himself available to support his teammates and works collaboratively to complete all assigned tasks.
With his impressive work ethic and leadership skills, Nelson is a true team leader.
From left to right: Eddie Knight, CBX Global's VP of Global Solutions, David Yokeum, founder of the WCA Network, and Sabri Aminuddin, CBX Global's Senior Business Development Manager for Asia.
WCA Worldwide Conference 2023
CBX Global is delighted to have participated in the Annual WCA Worldwide Conference held in Singapore, where more than 3,500 members from 180 countries came together to celebrate WCAworld's 25 years of success. We congratulate WCA Worldwide on organizing such a fantastic event!
As a longstanding member of WCA for over 20 years, CBX Global' s team is eagerly looking forward to taking part in the June 2023 WCA World Specialty Logistics Fair.
Our active involvement in these events helps us establish new business relationships within the most influential network of global independent freight forwarders.
Propeller's Annual Spring Golf Outing 2023
In April, CBX Sponsored the Propeller’s Annual Spring Golf Tournament. This was an opportunity to support the Propeller’s Club community engagement and promote CBX Global among over 100 players.
The Propeller Club of Jacksonville is part of a much larger association of port clubs that comprise the International Propeller Club of the United States, an international business network dedicated to the promotion of commerce, global trade and the maritime industry. Propeller Club programs educate the public and elected officials about the importance and necessity of waterborne commerce.
In the picture, from left to right: Sonya Boree, Procurement Manager, & William Reeves, Director of Supply Chain and Logistics, at Estyle Corp. Representing CBX Global, Jorge Tomassini, Corporate Finance Director, & Gabe Soumis, Commercial Development Director.
Jorge Fernandez, Costa Rica Country Manager
GDP Compliance at Costa Rica
At CBX Global, we keep working hard and developing skills within our team to keep our customers' cargo secure while we ensure a fast and reliable service.
Recently, our Country Manager at Costa Rica, passed the Good Distribution Practice for Pharmaceutical Logistics, Certified Training Course with distinction.
GDP standards are essential towards providing safe, effective, and of the highest quality logistic solutions in the Life Sciences industry.
From Jacksonville to the World!
Logistics since 1982
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