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Responsibilities:
- Provide exceptional customer service while building relationships with new and existing customers.
- Manage all inquiries and requests promptly.
- Arrange shipments by examining destination, route, rate, delivery time, and carrier dispatches.
- Administer and create files with all necessary booking information (Purchase Order, Booking, Container Size, Temperature, Sail Date, etc.).
- Verify merchandise shipped by matching bills of lading, reconciling quantities, and identifying discrepancies.
- Ensure the customer is updated on all product discrepancies received (damage, shortage, and overage).
- Coordinate shipments with the warehouse and ensure cargo is traced, cleared, and released at port facilities.
- Assist with communications to carriers when issues arise.
- Responsible for managing several on-hand reports.
- Compile and submit accurate, regular, and timely reports as requested.
- Immediately reports and documents irregularities to supervisors.
- Performs other tasks as necessary.
Required Skills/Abilities:
- Excellent verbal and written communication skills in English (required) and Spanish (preferred).
- A college degree is preferred, not required.
- Good management and organizational skills.
- Strong problem-solving skills.
Education and Experience:
- A college degree is preferred, not required.
- At least one year of Logistics or freight forwarding experience is preferred.
- At least one year of direct customer service experience.
- At least one year of experience in logistics and supply chain management software (Cargo Wise 1 preferred).
Location: Jacksonville, Florida, USA.
Responsibilities:
- Develop and implement sales strategies around the provision of logistical services.
- Vet and identify new prospective accounts to strengthen and increase revenue for CBX Global, primarily focusing on FOB services from Asia to the United States.
- Develop new and maintain assigned accounts, providing ongoing customer support.
- Identify and contact prospective customers to promote logistical services and negotiate contracts.
- Assess business processes, identify risks, and recommend improvements to achieve sales targets within established timelines.
- Address customer concerns and find innovative solutions for complex logistical challenges to maximize satisfaction.
- Assess customer needs and identify suitable modes of transportation that align with cost and timeframe expectations.
- Collaborate with other departments to optimize logistical services by arranging shipment and transportation details with carrier agents.
- Collaborate with the Marketing Department’s strategies to attract new customers and retain existing accounts.
- Present, promote, and sell logistics services to prospective customers.
- Identify, reach out to, and develop leads to onboard as CBX Global customers.
- Analyze the territory market potential, track sales, and provide status reports.
- Provide reports on customer needs, problems, interests, competitive activities, and potential for new products and services to management.
- Keep abreast of best practices and promotional trends.
Education and Experience:
- Bachelor’s degree in business, marketing, or similar preferred.
- Previous experience in sales, shipping, receiving, and logistics associated with the Transpacific Trade Lanes.
- At least five years of experience as a logistics account executive.
- At least ten years of experience in sales and commercial development.
Required Skills/Abilities:
- Excellent interpersonal, negotiation, and communication skills.
- Exceptional capacity to accept and process feedback for continuous improvement, growth, and development.
- Exceptional analytical and problem-solving abilities.
- Superb organizational and time-management skills.
- Excellent leadership and collaboration capabilities.
- Proficient with Microsoft Office Suite or related software required.
- Familiarity with CRM practices along with the ability to build productive business professional relationships.
- Highly motivated and target driven with a proven track record in sales.
- Excellent selling, negotiation, and communication skills.
- Ability to create and deliver presentations tailored to the audience’s needs.
- Ability to always represent themselves and the company to a high standard.
- Flexibility to work after work long hours, weekends, and holidays when needed.
- Travel flexibility.
Location: Jacksonville, Florida, USA.
Responsibilities:
- Develop and implement sales strategies around the provision of logistical services.
- Vet and identify new prospective accounts to strengthen and increase revenue for CBX Global, primarily focusing on MIA warehousing, LCL and FCL MIA to DR, and FOB Asia to MIA, among others.
- Develop new and maintain assigned accounts, providing ongoing customer support.
- Identify and contact prospective customers to promote logistical services and negotiate contracts.
- Assess business processes, identify risks, and recommend improvements to achieve sales targets within established timelines.
- Address customer concerns and find innovative solutions for complex logistical challenges to maximize satisfaction.
- Assess customer needs and identify suitable modes of transportation that align with cost and timeframe expectations.
- Collaborate with other departments to optimize logistical services by arranging shipment and transportation details with carrier agents.
- Collaborate with the Marketing Department’s strategies to attract new customers and retain existing accounts.
- Present, promote, and sell logistics services to prospective customers.
- Identify, reach out to, and develop leads to onboard as CBX Global customers.
- Analyze the territory market potential, track sales, and provide status reports.
- Provide reports on customer needs, problems, interests, competitive activities, and potential for new products and services to management.
- Keep abreast of best practices and promotional trends.
Education and Experience:
- Bachelor’s degree in business, marketing, or similar preferred.
- Previous experience in sales, shipping, receiving, and logistics associated with the Transpacific Trade Lanes.
- At least five years of experience as a logistics account executive.
- At least ten years of experience in sales and commercial development.
Required Skills/Abilities:
- Excellent interpersonal, negotiation, and communication skills.
- Exceptional capacity to accept and process feedback for continuous improvement, growth, and development.
- Outstanding analytical and problem-solving abilities.
- Superb organizational and time-management skills.
- Excellent leadership and collaboration capabilities.
- Proficient with Microsoft Office Suite or related software required.
- Familiarity with CRM practices along with the ability to build productive business professional relationships.
- Highly motivated and target-driven with a proven track record in sales.
- Excellent selling, negotiation, and communication skills.
- Ability to create and deliver presentations tailored to the audience’s needs.
- Ability to always represent themselves and the company to a high standard.
- Flexibility to work after work long hours, weekends, and holidays when needed.
- Travel flexibility
Location: REMOTE. Miami, Florida, USA.
Descripción del puesto: El ejecutivo de ventas genera clientes potenciales y desarrolla relaciones valiosas con clientes actuales y prospectos. Mantiene comunicación continua con los clientes, el personal de fijación de precios y los agentes de servicio al cliente en asuntos relacionados con los envíos de carga. Su responsabilidad principal es generar ingresos para le empresa.
Educación y experiencia
- Nivel académico mínimo de Diplomado, Licenciatura.
- Al menos 5 años de experiencia en ventas, preferiblemente en el Sector Logístico.
- Experiencia en Carga (marítima y aérea).
Habilidades, destrezas y requerimientos
- Captación de nuevos clientes.
- Gestionar cartera de clientes actuales.
- Cumplimiento de metas.
- Manejo de KPI’s.
- Inglés avanzado.
- Vehículo propio.
- Disponibilidad inmediata.
Localidad: Santo Domingo, RD
Personas interesadas por favor enviar su currículo a: ltorres@cbxglobal.com
Descripción del puesto: El ejecutivo de ventas genera clientes potenciales y desarrolla relaciones valiosas con clientes actuales y prospectos. Mantiene comunicación continua con los clientes, el personal de fijación de precios y los agentes de servicio al cliente en asuntos relacionados con los envíos de carga. Su responsabilidad principal es generar ingresos para le empresa.
Educación y experiencia
- Nivel académico mínimo de Diplomado, Licenciatura.
- Al menos 5 años de experiencia en ventas, preferiblemente en el Sector Logístico.
- Experiencia en Carga (marítima y aérea).
Habilidades, destrezas y requerimientos
- Captación de nuevos clientes.
- Gestionar cartera de clientes actuales.
- Cumplimiento de metas.
- Manejo de KPI’s.
- Inglés avanzado.
- Vehículo propio.
- Disponibilidad inmediata.
Localidad: Santiago de los Caballeros, RD
Personas interesadas por favor enviar su currículo a: ltorres@cbxglobal.com
Job Description: Handles shipments for customers, from the planning stage to the actual movement; performs delivery follow-up. The job will address both domestic and international shipments while ensuring compliance with import/export regulations.
Education and Experience:
- At least 1 year of Logistics or freight forwarding experience is required.
- At least 1 year of direct customer service experience.
- At least 1 year of experience in logistics and supply chain management software (CW1)
- A college degree is not required but preferred.
Requires/Skills/Abilities:
- Excellent communication skills, both written and verbal in English (required) and Spanish (preferred, but not required).
- Good management and organizational skills.
- Strong problem-solving skills.
- Able to collaborate in a team-oriented environment.
- Multi-tasking abilities.
- Able to work under pressure.
Locations: San Juan, Puerto Rico.
Send your resume to kcrespo@cbxglobal.com
Descripción de la plaza:
- Apoyar al equipo de ventas con el cumplimento de metas y objetivos.
- Dar seguimiento y apoyo al equipo de ventas con el cierre de negocios.
- Consulta y/o solicitud de tarifas a compañías de transporte marítimas, aéreas y terrestres.
- Crear cotizaciones.
- Preparación y envió de instrucciones de embarque al equipo operativo.
- Trabajar con el personal interno de los diferentes departamentos para la solución de situaciones.
- Dar soporte en lo que sea requerido del área.
Educación y experiencia
- Graduado Universitario, de preferencia en carreras relacionadas a Negocios Internaciones o Gestión de Logística,
- Al menos 2 años de experiencia en plaza similar.
Habilidades y destrezas
- Comunicación oral y escrita en inglés.
- Capacidad para trabajar en equipo y colaborar.
- Conocimiento de los conceptos y procesos logísticos.
- Orientación al cliente.
- Proactividad.
- Conocimiento básico del paquete de MS Office
- Capacidad para trabajar bajo presión.
Ubicación: San Gregorio de Nigua, República Dominicana
Personas interesadas por favor enviar su currículo a: ltorres@cbxglobal.com
Envie su resume a Karina Crespo kcrespo@cbxglobal.com
Descripción del puesto: El ejecutivo de cuentas de logística genera clientes potenciales y desarrolla relaciones valiosas con clientes actuales y prospectos al tiempo que brinda un servicio al cliente superior. Mantiene comunicación continua con los clientes, el personal de fijación de precios y los agentes de servicio al cliente en asuntos relacionados con los envíos de carga. Su responsabilidad principal es generar ingresos y ganancias brutas para la empresa.
Educación y experiencia
- Graduado Universitario, de preferencia en carreras relacionadas a Gestión de Logística, Negocios Internacionales, Mercadeo o similar. Al menos dos años de experiencia como ejecutivo de cuentas de logística o similar.
- Se valorará la experiencia previa en ventas, envío, recepción, logística y/o almacenamiento.
Requerimientos/ Conocimientos/Habilidades:
- Excelentes habilidades interpersonales, de negociación y comunicación.
- Excelentes habilidades analíticas y de resolución de problemas.
- Excelentes capacidades de liderazgo y colaboración.
- Capacidad de representarse siempre a sí mismo y a la empresa con un alto nivel.
- Dominio del idioma inglés.
- De preferencia, con conocimientos en PBI, CRM y MS Dynamics 365.
- Orientado al cumplimiento de objetivos y metas.
- Identificar y visitar clientes en territorio nacional.
Localidad: San Salvador, El Salvador.
Personas interesadas, por favor, enviar su currículo a: gmartinez@cbxglobal.com
Descripción del puesto: El Ejecutivo de Ventas Logísticas genera clientes potenciales y desarrolla relaciones valiosas con clientes actuales y prospectos mientras proporciona un excelente servicio al cliente. Mantiene comunicación continua con los clientes, el personal de Pricing y los agentes de servicio al cliente en asuntos relacionados con los envíos de carga. Su responsabilidad principal es generar ingresos y ganancias brutas para la empresa.
Educación y experiencia
- Graduado Universitario de preferencia en carreras o técnicos relacionadas a gestión de logística, Negocios Internacionales, Mercadeo o similar.
- Experiencia comprobada en posiciones similares, de al menos 3 años como ejecutivo de cuentas logística o similar.
Requerimientos/ Conocimientos/Habilidades:
- Excelentes habilidades interpersonales, de negociación y comunicación.
- Excelentes habilidades analíticas y de resolución de problemas.
- Excelentes capacidades de liderazgo y colaboración.
- Capacidad de representarse siempre a sí mismo y a la empresa con un alto nivel.
- Dominio del idioma inglés.
- De preferencia, con conocimientos en PBI, CRM y MS Dynamics 365.
- Orientado al cumplimiento de objetivos y metas.
- Identificar y visitar clientes en territorio nacional.
Localidad: San José, Costa Rica.
Personas interesadas, por favor, enviar su currículo a: gmartinez@cbxglobal.com
Título del puesto: Agente de Servicio al Cliente de Operaciones Logísticas Internacionales
Descripción del puesto: Planeación, coordinación, manejo y seguimiento eficiente de la gestión logística para embarques aéreos, marítimos y terrestres de importación y exportación.
Educación y experiencia:
- Pasante universitario o carrera afín, de preferencia relacionadas a Gestión de Logística o Negocios Internacionales.
-
Experiencia mínima de 2 años en agencias de carga (Freight Forwarders).
Requisitos/ Conocimientos/Habilidades:
-
100% Bilingüe (Inglés/Español).
-
Manejo de los paquetes de Microsoft Office y Outlook.
-
Conocimiento de Incoterms.
-
Administración eficiente del tiempo.
-
Capacidad de toma de decisiones y solución de problemas.
-
Capacidad de trabajar en equipo.
-
Habilidades de negociación y mediación.
-
Capacidad de análisis.
-
Orientado al cumplimiento de objetivos y metas
Localidad: San Pedro, Sula, Honduras.
Personas interesadas, por favor, enviar su currículo a: gmartinez@cbxglobal.com
Job Title: Inside Sales Specialist
Job Description: Inside Sales Specialist generates leads and develops valued relationships with potential and current customers and agents while providing superior customer service. In addition, they maintain ongoing communication with customers, pricing staff, and customer service agents regarding freight shipments.
Education and Experience:
- Bachelor’s degree in business, marketing, or similar preferred.
- At least one year of experience as a logistics specialist or pricing.
- Previous experience in sales, shipping, receiving, logistics, or warehousing will be advantageous.
Requires/ Skills/Abilities:
- Great interpersonal, negotiation, and communication skills.
- Exceptional analytical and problem-solving abilities.
- Superb organizational and time-management skills.
- Excellent leadership and collaboration capabilities.
- Ability to represent themselves and the company to a high standard at all times.
Location: Managua, Nicaragua / San Salvador, El Salvador / Guatemala, Guatemala.
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